Last update: 16 Sept, 2022
Welcome to SIMVOX! This eSIM Policy outlines the terms and conditions related to the use and management of Embedded SIM (eSIM) services provided by our company. Please read this policy carefully to understand your rights and responsibilities.
This eSIM Policy applies to all eSIM-enabled services provided by [Your Company Name]. By using our eSIM services, you agree to comply with the terms outlined in this policy. If you do not agree with these terms, you should not use our eSIM services.
To activate and use an eSIM, you must have a compatible device and an active subscription with Simvox. The eSIM profile can be downloaded and activated via QR code, app, or other methods provided by us. Each eSIM is linked to a single subscription and cannot be shared between multiple users or devices.
We are committed to protecting your personal data and maintaining the confidentiality of your eSIM information. All eSIM profiles are encrypted and securely stored on your device. We collect, store, and use your data in accordance with our Privacy Policy.
You may request to transfer your eSIM to another compatible device or to port your number to another carrier. These requests will be processed in compliance with applicable regulations and the terms of your service agreement.
eSIM profiles can be managed through your device settings or through our customer service. You are responsible for ensuring that your device is compatible with our eSIM services and for keeping your device and eSIM information secure.
We reserve the right to deactivate or terminate your eSIM service if we detect any unauthorized use, fraudulent activity, or breach of our terms and conditions. In such cases, we will notify you and provide information on the steps you can take to restore your service, if applicable.
Fees associated with eSIM activation, usage, and management are outlined in your service agreement. You are responsible for all charges incurred through the use of your eSIM, including any roaming charges, data usage, and subscription fees.
We may update this eSIM Policy from time to time to reflect changes in technology, legal requirements, or our business practices. We will notify you of any significant changes to this policy via email or through our website.
If you have any questions or concerns about this eSIM Policy, please contact us at [Your Contact Information]. We are here to assist you with any issues or inquiries related to your eSIM service.